Customer service Representative was great explained how to apply for a replacement of my defective easy dial sprinkler timer controler which was shipped in 3 days... Thanks Orbit
Excellent
Bad news, good news. Bad news - the Easy Dial 4 zone controller I bought a few years ago lost one zone. No problem, I was only using 3 zones, so I moved the bad zone to the open zone. Then 2 weeks later that one died ( instead of 24V AC, the Controller only put out 8 V on dead Zone wires. GOOD news was that Orbit honored their six year warranty and I received a new Easy Dial controller.
Easy to install. Works great. Programming is not the easiest as display icons are very small.
Called tech support….
Had a problem with my timer, after talking to customer service, they came to the conclusion that I have a problem…
They sent me a replacement….
Great experience….