Products purchased through Orbitonline.com are eligible for a refund within the first 30 days of the original order placement. We accept returns on a case-by-case basis. Accepted returned products must be new and unused and in their original packaging. We reserve the right to verify the condition of all returned products before determining refund or exchange eligibility. Orders above $500.00 may be subject to return freight charges and a restocking fee (please refer to our Shipping page for additional details). Please contact our Support team to discuss your return.