I’ve only had it a week but so far I’m really liking it. Able to schedule days of watering easy enough or have smart watering automatically do it for me. Looks like a keeper!

Awesome, easy to install.

When I received it ,I followed instructions to pair. It failed after several tries even with both units next to each other and the router. Finally gave up and installed them where the previous units had been. Put them in pairing mode and it took almost 1 hour to pair. Just today the timer failed to water in auto and it took 3 tries to turn it back on.

This was a replacement device. The install was easy and it worked perfectly the first time. Thank you to the support team for helping me get an issue resolved.

Easy to setup and got it working quickly. I’m in Indiana and in controlling the water from here. Love this

you have serious quality control problems. I bought two of them and both are broken on their own.

Works great, the hub is a benefit. Very happy with it.

Solid quality product, very user friendly mobile application, great customer service, and excellent technical support. I would buy the Gen 2 B-hype SmartLife hose timer gen 2 hub again. I would like to recognize Chris from the technical support team for providing outstanding support!

These are replacements (hose timer and the hub) for Gen 1 equipment.
4 of 6 of my Gen 1 hose timers failed in that the internal valve did not close and the water continued to flow.
The new timers appear to be a bit more sophisticated and that is a good thing. I am notified when I manually activate a hose timer and all 5 of the new timers I purchased are operating correctly, as far as I can tell. I like the improvements.

Setup was easy. Works great either manually or on a schedule.
The water predictor isn't great. If it sees rain in the forecast it will delay watering, but most of the time there's not enough rain if any at all.

Product works well so far.

it works as advertised,hopefully it last longer than the Gen1, this was a warranty replacement after only 1 year

Orbit was fantastic with regards to B-Hyve sprinkler controller that was not functioning properly. The replaced the unit an no cost and their representative who I orginally contacted was excellent and pleasant.
Great company and superb staff!

Great

I really like the timer and hub. I bought the 1st generation about 4-5 years ago. About 3 weeks ago they sent me an update, I updated, and the next day it quit working. Nothing lighting up. Was told by the customer support that it was a mere "coincidence" it quit at that precise time. However, since I did like the timer I went ahead and bought the gen2. If this one.quits.right after an update I may have to consider a different brand.

Easy to setup. Now it works thru internet.
Good product, especially for drip hoses.

Good product so far, as I have only been using it for a few days. Set up was easy, but for some reason, even after setting it up, the set up program went into a loop attempting to set up the same device over and over. That needs to be investigated.

Works like advertised

Doesn’t stay on.

Exactly as described, easy set up and very convenient to use.

I replaced my old Orbit valve because it was leaking. The new one doesn’t open its valve reliably. It clicks, and the app shows that it’s working, but no water flows.
If I turn it on and off multiple times it will open, but I need to rely on this to work when I’m not present.

I have 4 of these units that I use and I have no issues with them. The only problem is that when I call customer service sometimes the person that you speaking with are not that good in helping you with connectivity.

had issues setting up program

Works great

Unit will not stay connected. 3 other units at the same location - no issue.

It was very easy to setup and worked well. It updated its firmware and was easy to hook to my network.

The device works great. HOWEVER, the instructions do not mention anything about: DO NOT USE THIS DEVICE WITH A RETRACTABLE HOSE! Why? When you do, the device makes repetitive loud banging sounds as the hose retracts. Tech support told me I needed to put a Water Hammer Arrestor on the pipe. It didn’t work. I don’t understand how a company whom’s device works on hoses, missed this issue. 🤔 Use a regular hard garden.

Following your instructions provided with the devices does not activate them. I’ll be calling you tomorrow.