Our Commitment
We want all visitors to be able to browse and shop on our store. We are working to improve accessibility and make the storefront easier to use for everyone.
Accessibility standard
We are making improvements to meet the "WCAG Level AA" accessibility standards as a reference when reviewing accessibility improvements for our store.
Known Limitations
We are aware that some areas may still need improvement, including:
- Some older product images may not yet include detailed alternative text.
- Some third-party widgets may not be fully keyboard accessible.
- Some video content may not yet include captions.
We are reviewing these items and will update this statement when improvements are made.
Feedback and assistance
If you experience difficulty using our store, contact us using the chat icon in the lower right of the screen or at support@orbitcare.email. We aim to review accessibility requests within 48 hours Monday through Friday.