At Orbit, our goal is to be the world’s leading home improvement products company. That goes beyond great and affordable products, and includes providing unrivaled customer service.
We hope you never experience a problem with our products. We rigorously test our products before and after they’ve been shipped and regularly perform quality assurance audits on products that have been on the shelves for years. But even then, we know the garden can be a rough environment. There are a lot of variables that diminish a products lifespan, and we try to detail what these are and proper usage in the user manuals.
Our products carry an excellent warranty. If there’s a problem with our products, we want to know about it and we want to fix the problem with speed, accuracy and respect.
To place a warranty request, please call our support team at 800-488-6156 or use our contact form.