• When shipping your order, we will send a confirmation email with your tracking number to confirm that your order has been accepted.
• If you have a registered account with Orbit, you may check the status of your order online. Visit My Account, sign in to your account and click the 'Order' tab.
• Don't have an account? You can find your tracking number on your order confirmation email and track it from here or Click here

Most orders placed before 12PM (Mountain Time), Monday-Friday (excluding holidays) are prepared and shipped within 3-business days via the selected shipping method.  

All orders are shipped with tracking numbers, which will be made available to you once the order has shipped. You should receive a confirmation email with the tracking number shortly after the item has shipped. If you do not receive the tracking information, make sure to check any spam folders/filters in your email client. You can also log into your account to check the status of an order.

We offer free standard shipping on most orders. This does not include expedited shipping methods unless otherwise noted. Some larger items may be excluded, including:

• Certain longer lengths of pipe/tubing

• Large items, such as valve boxes

• Heavy items such as pumps or brass back-flow prevention

When free shipping is selected, it is at our (Orbit’s) discretion to choose the method of shipping. Any products that are not eligible for free shipping should be indicated on their respective product pages and during checkout. We maintain the right to modify these restrictions at any time.

We offer the following shipping options:

• FedEx Standard Ground

• USPS standard (for small items only)

• Ground Freight (for larger orders over 150 lbs)

Orbit reserves the right to change shipping and delivery method if deemed necessary. We make no guarantee of delivery within specific time frame, even if specific service is selected. For larger orders, a delivery service other than those listed may be required.